Shipping Policy

Creating and delivering personalized magic

- Introduction:

- "At Kelly's Custom Creations, we strive to ensure that your personalized items are created with care and delivered to you in a timely manner. Here's what you need to know about our shipping policy."

- Processing Time:

- "Please allow 7-14 business days for processing for custom orders. Each item is made to order with attention to detail and craftsmanship, ensuring that your personalized item is of the highest quality."

- Shipping Methods:

- "We offer various shipping methods to cater to your needs. During the checkout process, you can select your preferred shipping method based on the estimated delivery time and cost."

- Shipping Charges:

- "Shipping charges are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at the checkout before you finalize your purchase."

- Delivery Time:

- "Once your order is processed and ready to ship, the estimated delivery time will depend on your chosen shipping method and your location. Please note that delivery times may vary due to external factors beyond our control."

- Tracking Information:

- "For your convenience, we provide tracking information for all shipped orders. You will receive a tracking number via email, allowing you to track the progress of your package."

- International Shipping:

- "We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply, which are the responsibility of the recipient. The exact charges vary depending on the destination country's regulations."